Terms of Service

Last Updated: August 9, 2026

These Terms of Service govern your use of noelsmells.us and purchases made from Noelsmells.

By accessing our website or placing an order, you agree to these terms.

1. Website Use

You agree to use our website only for lawful purposes.

You may not submit fraudulent information, interfere with website security, attempt unauthorized access, misuse website content, or use our services for unlawful activities.

2. Product Information

We make reasonable efforts to accurately display product names, descriptions, sizes, prices, images, and related information.

Packaging, bottles, labels, or presentation may change due to manufacturer updates.

3. Orders

All orders are subject to product availability, payment authorization, fraud screening, pricing verification, order acceptance, and shipping eligibility.

We may refuse or cancel an order where reasonably necessary because of stock issues, payment problems, suspected fraud, technical errors, inaccurate customer information, operational limitations, or legal requirements.

4. Pricing

Prices may change without prior notice.

If a significant pricing or technical error affects an order, we may cancel the affected transaction and issue an appropriate refund.

5. Shipping

Shipping is governed by our Shipping Policy.

Processing estimates do not guarantee a specific final delivery date.

6. Cancellations

Customers should contact us immediately if they wish to cancel an order.

If an order has not entered processing or shipment, we may approve cancellation and issue a full refund.

If an order has already been processed, fulfilled, or shipped, the customer may need to receive and return the unopened product.

The customer generally pays for the return shipping label.

A $20 per-order service, processing, handling, and restocking charge may be deducted from the approved refundable amount, except where prohibited by law.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

No eligible refund will be processed until the returned product has physically reached Noelsmells and successfully passed inspection.

Opened, sprayed, tested, used, altered, or damaged-after-delivery fragrances are not normally eligible for voluntary returns.

8. Chargebacks and Payment Disputes

Customers are encouraged to contact our support team first regarding any order concern.

When responding to a payment dispute, we may provide relevant transaction, order, fulfillment, tracking, delivery, policy, and communication records to the payment provider.

9. Intellectual Property

Original website content, including graphics, written materials, layouts, and branding, is protected under applicable intellectual-property laws.

Third-party trademarks and product names remain the property of their respective owners.

10. Limitation of Liability

To the maximum extent permitted by law, Noelsmells is not responsible for indirect losses resulting from courier delays, inaccurate customer information, product misuse, fragrance preference, or circumstances outside our reasonable control.

Nothing in these terms excludes liability that cannot legally be excluded.

11. Changes

We may update these Terms periodically.

Updated terms will be posted with a revised effective date.

12. Contact Information

Noelsmells
2546 Ridenour Street
Miami, FL 33179
United States

Email: support@noelsmells.us
Phone: +1 707 876 5567